Theresa M. Moss

January 2, 2019
Good Afternoon Mercy,

I haven’t had the pleasure of meeting you, however, I do interact frequently with several Sapoznik employees and would like to commend one employee in particular – Haydee Millan-Feliz.

Haydee was part of our transition team in late 2017 when we officially became clients of the firm. She assisted with our initial Open Enrollment in 2018 and has been invaluable during our 2019 OE process. However, her commitment to me, my HR team, and our employees is appreciated throughout the year. As an example, Haydee initiated several calls with insurance companies to ensure our employees receive the benefits they are entitled to; she participated on several calls with insurance vendors to complete the file feed process; she worked tirelessly with our new payroll vendor, Ultimate Software, to ensure a smooth transition; and she assisted with billing issues as needed.

I have worked with many Insurance Brokers throughout my career, and for me, the most important relationships are with the employees servicing my account. Haydee is one of the best I have worked with. She is professional, responsive, and detail oriented. Her follow-up is impeccable. Perhaps what I appreciate most about Haydee is her ability to remain calm when I become frustrated.

We value our relationship with Sapoznik Insurance, and the many wonderful employees who assist us. We especially appreciate Haydee’s dedication and commitment to our Life Extension family.

Happy New Year!
Theresa M. Moss, PHR, SHRM-CP | Director, Human Resources
o 954.202.7660 · x 2016 · f 954.202.7735
Life Extension Foundation Buyers Club, Inc.
3600 W Commercial Boulevard
Fort Lauderdale, FL 33309